Melissa J. L. Smith

Melissa J. L. SmithMelissa J. L. SmithMelissa J. L. Smith
  • Intro, Studio Ops & Post
  • Management & Casting
  • Projects & Operations
  • Writing and Producing
  • Marketing & Branding
  • Writing Portfolio
  • The Stained Stilettos
  • Links to booksellers
  • The Expendable Ex
  • The Stunned Stuntman
  • More
    • Intro, Studio Ops & Post
    • Management & Casting
    • Projects & Operations
    • Writing and Producing
    • Marketing & Branding
    • Writing Portfolio
    • The Stained Stilettos
    • Links to booksellers
    • The Expendable Ex
    • The Stunned Stuntman

Melissa J. L. Smith

Melissa J. L. SmithMelissa J. L. SmithMelissa J. L. Smith
  • Intro, Studio Ops & Post
  • Management & Casting
  • Projects & Operations
  • Writing and Producing
  • Marketing & Branding
  • Writing Portfolio
  • The Stained Stilettos
  • Links to booksellers
  • The Expendable Ex
  • The Stunned Stuntman

Project Management, Network Operations, Employee development

Project Management

Whether customizing new technologies,  updating old systems and  processes, optimizing client and vendor relationships,  or improving  team member relationships through employee development initiatives,

Profitable and progressive - systems and process development

By integrating disparate systems through the customization of  multi-platform software, the workflow from initial client research,  sales, scheduling, and production through billing, reconciliation,  receivables, vaulting and archiving,  cost reduction was achieved  through allocation of all shared resources. Profits were returned to the company, past depreciation was paid off and capital budgets were  allocated to upgrade or replace to newer technologies.

Projects? We've got projects!

No project too large or too small

Melissa has worked on several large-scale projects, such as the renovation of eight postproduction dub stages including Sony's famed Cary Grant Theatre and the creation of SDDS. She led the Disney Sound database development  nd smaller-budget ventures, including the Employee Enhancement Initiative at Universal Studios.

Did someone say database development?

People, Places and Things...all working together...

By integrating disparate systems  through the customization of  multi-platform software, the workflow from initial client research,  sales, scheduling, and production through billing, reconciliation,  receivables, vaulting and archiving, cost reduction was achieved  through allocation of all shared resources.

The process drives the progress

Out-of-the-box thinking has its rewards

Profits were returned to the company, past depreciation was paid off and capital budgets were allocated to upgrade or replace to newer technologies.

Excellent customer service

Melissa prides herself on providing excellent customer service,  encouraging team cohesion, and streamlining processes to integrate and  maximize output with minimum staff and shared resources.

Goal-oriented

Client satisfaction is the goal

Developing client satisfaction tools for the staff and crew led to  increased repeat volume and easier sales which fed the improved bottom  line yielding favorable results for the department, the division and the  company.

Be sure to check out one of her marketing campaigns to drive sales and employee engagement on the "Marketing" tab.

New technology,,,

Sony Dynamic Digital Sound

As the Operations Director at Sony Pictures Studios, Melissa was 1 of  5 people who worked on the creation, development and rollout of Sony  Dynamic Digital Sound. SDDS is a cinema sound system which compresses digital sound information and records it on both  outer edges of the 35mm film release print.

All that and more...

More about SDDS

The system supports up to eight independent channels of sound: five  front channels, two surround channels and a  sub-woofer bass channel.

Be our guest! Be our guest! Put our service to the test

Walt Disney Imagineering

When Melissa joined the team at Walt Disney Imagineering, her department  had years of old depreciation to pay down before it could invest in  renovation, new equipment and upgraded processes.


She successfully convinced the company to allow her to pull the  department out of the cost center, institute new ways of operating and  recruiting outside business.

If you're stressed, we suggest you put Melissa to the test

Strike a deal...

After negotiating with management, unions, attorneys, executives,  agents, staff and clients, she spearheaded an interactive system that  was customized to manage projects from potential client status through  sales, scheduling crew, assets and studios, subsequent billing and  archiving of thousands of elements. The system was so streamlined that  two other divisions of the company adopted its use.

Best practices

By using evidence-based decision making to institute a "best practices  approach," the department was able to "do more with less."  Ad

ditional  studios were added and routed through the central machine room rather than having redundant  machines in each studio, saving on capital expenditures and increased headcount.


Be our guest!

Anything else we should know?

Well, here's some more random trivia about Melissa J. L. Smith..

What is the nicest compliment you have been given about your job?"

Melissa says...

"There are two, actually. One of my bosses once told me that, when it  came to multitasking, I could juggle more balls than any clown at the  circus, which was flattering and hysterical at the same time. 

And  the other was from the President of the division who told me that he  never would have gotten that job without me. It was very kind of him to say."

The 32-percent Solution

Best Practices Applied

Best Practices Applied

Best Practices Applied

At NBC, Melissa helped revamp the paper-intensive scheduling and billing  systems in Network Operations by applying the best practices procedures  she had refined at Disney.

Customized Approach

Best Practices Applied

Best Practices Applied

Adapting the scheduling and reconciliation of crew and stages functions that she developed at Disney, Melissa automated many manual procedures for DAYS OF OUR LIVES, THE TONIGHT SHOW WITH JAY LENO, ELLEN, ACCESS  HOLLYWOOD, local affiliate KNBC and other television series.

Do More with Less

Best Practices Applied

Do More with Less

By streamlining the scheduling and reconciliation functions, processes were moved from a paper-based  system to online, reducing redundancies by 32%.

Do More with Less

Employee enhancement initiative

Employee Development

Melissa utilized many diverse events to promote team building, including  an authentic British tea, a Kentucky Derby party, a food truck caravan,  a softball tournament, Mardi Gras, St. Patrick and Cinco de Mayo  celebrations and trips to the theme park.

Employee development Activities


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